Please ensure the item you purchased was done so during the Kickstarter period from June 1st to July 1st of 2021.
Any orders placed outside of this timeframe will not include any of the Kickstarter exclusives or stretch goals. This includes any Pre-ordered items from the backer kit or the Maestro store.
You can tell if your item was Pre-ordered by the name of the item in your order confirmation. Any item that has "Pre-Order" in its title will not feature any Kickstarter-exclusive items. Thank you for your understanding.
Regards,
The Maestro Team
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